Contact Us
For Billing Issues
Because of privacy issues, we cannot answer billing inquiries by e‑mail. If you have a billing inquiry, please call Patient Financial Services at (808) 263‑5132 for assistance.
For Medical Records
Similarly, we cannot honor requests for medical records by e‑mail. If you need a copy of your medical records, please call our Health Information Department at (808) 263‑5153.
E-Mail Us
- Send us a comment.
- Send an e-mail message to a patient.
- Send us patient or visitor feedback.
- Thank an associate.
- Request a physician directory.
Write or Call Us
The main address and phone number for Castle Medical Center are:
Castle Medical Center
640 ‘Ulukahiki Street
Kailua, Hawai‘i 96734
Phone: (808) 263‑5500
For addresses and phone numbers for most hospital departments, please click here.
Visit Us
For hospital visiting hours and for the office hours of most hospital departments, please click here.
For directions to Castle Medical Center, to the Harry and Jeanette Weinberg Medical Plaza and Wellness Center, and to Castle Professional Center, please click here.
